Production management

Автор работы: Пользователь скрыл имя, 04 Мая 2013 в 01:46, реферат

Краткое описание

This document’s goal is to identify and describe the way operation and production management practices can be used for the properties improvements and costs savings. As hotel companies manage and operate their business, they should focus on several strategies such to achieve the goal. There will be described in text how production management approaches influence hospitality industries.

Содержание

The body 4
Operation Management 4
Staffing and Organizational Chart (Cycle time) 6
Input- Transformation - Output Process 8
Yield/Revenue Management 9
Pricing 11
Room-Inventory Management 11
Wyndham Hotel Group 12
Lean Philosophy in Hospitality 13
Conclusion 15
Bibliography 16

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Bibliography


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Bateson, J. E. G. and Hoffman, K. D., 1999. Managing services marketing (4th ed.). Chicago: The Dryden Press.

 

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Roberta, R.S. and Bernard,T.W., 2006. ‘Operations Management –Quality and Competitiveness in a Global Environment’, New Jersey, John Wiley & Sons Inc. (2006)

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Wyndham Worlwide, 2009. Wyndham Exchange & Rentals Wins INFORMS Revenue Management and Pricing Section Practice Award. [press release] 13 July 2011, Available through:

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